FAQ
When will my order be shipped?
Ships within 24 hours
What payment methods do you accept?
Visa,JCB,Mastermard,Paypal,Shopify,Payoneer
How much is the shipping fee?
Free shipping on orders over 500
Do you offer international shipping?
Yes
How can I request a return?
Step 1: Log in to your account and click "My Orders"
Step 2: Select the order you want to return and choose the request type.
Step 3: Fill in the corresponding information and click Submit.
What is your return policy?
Once we receive and inspect your return package, we will process your refund within 24 hours.
Refunds will be issued directly to your original payment account within a few days.
If you have any questions, please email miiplus@outlook.com
Can I return or exchange a wig?
Yes, we offer a 14-day return and exchange policy. Items must be unused, unwashed, uncut, and in their original packaging. If the return is due to a defect or our error, we’ll cover the shipping. For personal preference returns, the customer is responsible for return shipping.
Will the wig look natural? Will people notice I’m wearing one?
Our wigs are designed with realistic scalp construction and high-density fibers to ensure a natural, seamless look. Choosing the right cap size, color, and style will help your wig blend beautifully with your appearance.